y6bat's Privacy Policy
Your personal information is completely secure with us — here is a detailed description of how y6bat collects, stores, and uses your data.
This policy applies to all services on the y6bat platform.
Important: Please read this privacy policy carefully. By using y6bat's services, you are considered to have agreed to the terms of this policy.
Introduction & Scope
y6bat ("we", "our", "platform") provides a reliable online gaming service for users in Bangladesh. This privacy policy ("policy") describes how y6bat collects your personal information, how that information is used, with whom it may be shared, and what measures are taken to protect your information.
This policy applies to our website, mobile application (if applicable), and all digital services of y6bat. If you use our services, you acknowledge that you have read this policy and have understood and agreed to its terms.
y6bat places the highest importance on user privacy. We handle your information with care and commit to keeping you informed about any changes.
Information We Collect
y6bat collects various types of information to operate its services properly. The categories of information collected are described in detail below:
Personal Identity Information
- Full name and username
- Date of birth (for age verification — for users aged 21 and above only)
- Email address
- Mobile phone number
- Government-issued ID information (if required)
Financial Transaction Information
- Deposit and withdrawal transaction history
- Account numbers linked to payment methods used (bKash, Nagad, Rocket, Upay)
- Transaction dates and amounts
We never collect or ask for your mobile banking PIN, password, or OTP code. If any third party asks for this information, it may be an attempt at fraud.
Technical and Usage Information
- IP address and device type
- Browser version and operating system
- Time and duration of visits to the platform
- History of games and services used
- Information obtained from cookies and similar tracking technologies
Communication Information
- Messages submitted via live chat or email
- Details of complaints and requests made to customer support
- History of previous communications with us
Methods of Data Collection
y6bat may collect your information in various ways. Each method is explained below:
Direct Collection
When you create an account on y6bat, update your profile, submit a deposit or withdrawal request, or contact customer support, you provide information directly to us. This information is collected with your consent.
Automatic Collection
While using our platform, certain information is collected automatically through cookies, web beacons, and similar technologies. This information is used to improve site functionality and make the user experience more convenient.
Cookie Policy
Cookies are small text files stored on your device. y6bat uses cookies for the following purposes:
- Essential cookies: Maintaining login sessions and ensuring security
- Functional cookies: Remembering your preferences and language selection
- Analytical cookies: Understanding and improving platform usage patterns
You can control cookies from your browser settings, but disabling certain cookies may limit the functionality of the platform.
Purpose of Data Use
y6bat uses your information only for the following legitimate purposes. We never use your information outside these purposes.
Service Operation and Improvement
- Account creation, verification, and management
- Processing deposit and withdrawal transactions
- Personalizing and improving the gaming experience
- Resolving technical issues and ensuring service quality
Security and Fraud Prevention
- Verifying user identity (including age verification)
- Detecting suspicious transactions or account activity
- Protecting accounts and preventing unauthorized access
- Ensuring enforcement of our terms and conditions
Customer Support and Communication
- Responding to complaints and support requests
- Sending important notifications about accounts or services
- Informing you about changes to the policy
Compliance with Legal Obligations
We may be required to retain and provide certain information under applicable laws and regulations. In such cases, we will provide only the minimum necessary information.
Data Sharing & Third Parties
y6bat does not sell your personal information to third parties. However, information may be shared with certain trusted partners in limited circumstances to provide our services.
Service Providers
Organizations that assist us with payment processing, technical infrastructure, or customer support may have access to limited information. These organizations operate under strict confidentiality agreements and may not use the information beyond the stated purpose.
Payment Processors
Information necessary to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the respective payment providers. These providers operate according to their own privacy policies.
Gaming Content Providers
Minimum necessary information may be shared to operate software from Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and other game providers on our platform.
Legal Requirements
We may be required to provide information under court orders, lawful requests from investigating authorities, or applicable law. In such cases, we will make every effort to notify you, unless prohibited by law.
Notice: y6bat never sells your information to advertisers or marketing companies.
Data Protection & Security
y6bat uses industry-standard technologies and practices to protect your information. Our security measures are regularly reviewed and updated.
Technical Security
- SSL/TLS Encryption: All data transmitted between your browser and our servers is transferred in encrypted form
- Data Encryption: Stored sensitive information is protected by strong encryption
- Firewall and Security Monitoring: Continuous monitoring to prevent unauthorized access
- Secure Server Environment: Data is stored in secured data centers
Administrative Security
- Only authorized personnel can access information on a need-to-know basis
- Staff receive regular privacy and security training
- Data access activity is logged and audited
Although we make every effort to protect your information, complete security on the internet cannot be guaranteed. You are advised to keep your account password confidential and avoid logging in from unfamiliar devices.
Data Retention Period
y6bat retains your information for as long as necessary and no longer. The data retention periods are as follows:
While the Account Is Active
We retain your account information, transaction history, and gaming activity records for as long as your account remains active.
If the Account Is Closed or Inactive
Information may be retained for a specified period after account closure due to legal obligations, dispute resolution, or enforcement of our policies. Once that period has passed, the information is securely deleted.
Financial Transaction Information
Information related to financial transactions is retained in accordance with applicable financial regulations and anti-money laundering law requirements.
Your Rights
You have the following rights regarding your personal information. y6bat is committed to helping you exercise these rights.
Right of Access and Review
You may request a copy of the information we hold about you. To make this request, contact us at [email protected].
Right to Rectification
If there is any error or incompleteness in your information, you may request a correction. Many details can be updated directly from your account settings.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may not be immediately erasable due to legal obligations or ongoing disputes.
Right to Object to Processing
You have the right to object to the use of your information for marketing communications or other specific purposes.
Right to Data Portability
You may request a copy of your information in a structured and commonly used format.
To exercise these rights, email [email protected] or contact us via our 24/7 live chat. We provide support in Bengali and English.
Privacy of Minors
y6bat is for users aged 21 and above only. We do not knowingly collect any information from minors.
An age verification process is in place at the time of registration. If we become aware that a minor has used our services, that account will be closed and the relevant information will be deleted.
If you believe a minor is using our platform, please notify us at [email protected].
Policy Changes
y6bat may update this privacy policy from time to time. Changes will be published on this page with the date of the update noted.
For significant changes, we will make every effort to notify you by email or through a platform notification. Continued use of y6bat after a change is made will be considered as your agreement to the new policy.
We recommend that you visit this page regularly and keep yourself up to date on any changes to the policy.
Applicable Law
This Privacy Policy and your relationship with y6bat will be governed by applicable laws and regulations. Any disputes related to data protection and privacy will be resolved through the appropriate authorities.
y6bat follows all applicable international and local standards for protecting user data, including SSL encryption and fair play policies.
Contact Us
Live chat
Reach us on our live chat for 24/7 instant support. Assistance is available in both Bengali and English.
Data Protection Request
To request access, correction, or deletion of your data, contact us directly at [email protected].